The Whistle Stop Tour

Your chance to speak to our experts and ask your questions

Usually, we visit our stations across our network as part of our Whistle Stop Tour, to talk directly with you and give you the opportunity to meet our managers and ask any questions you have. It's our way of helping us understand more about you for us to build a better railway.

With the ongoing Covid-19 situation, we had to pause all face-to-face sessions. However, we are pleased to announce we will be recommencing in person meetings - as well as continuing with online Whistle Stop Podcasts!

Upcoming events

Wolverhampton railway station

  • Date: Tuesday 7th December 2021
  • Time: Evening session from 16:30 – 18:30
  • Type of tour: face-to-face

The Whistle Stop Tour podcast

Our Whistle Stop Tour podcasts put you in the driver's seat as we take the questions you have asked to the relevant experts in our management teams who will reply to your questions via short video clips. We'll then share all the questions and answers right here on our website as well as on our Facebook and Twitter feeds.

We take all feedback seriously and use it to help shape future services. Answers to hot topics from recent sessions can be found below, simply look for your route or nearby station to find out what’s going on in your area.

Birmingham Snow Hill Podcast 2021

Our first Whistle Stop Tour podcast focuses on our Birmingham Snow Hill lines. Thank you to everyone who submitted questions, you can view the video below. To view the timestamps, please select Watch on YouTube.

Frequently asked questions

Keep an eye on our Facebook and Twitter feeds to hear about when we will next be opening questions up for submission. Alternatively, re-visit this website to keep up to date with all the latest news, dates and videos.

Unfortunately, due to the number of submissions we have, we cannot always answer all questions. Therefore, we choose to answer questions that are reoccurring or have the most common themes.