Birmingham International Train Station

Birmingham International at a glance

Address:

Birmingham International station
Stationlink Road
Birmingham
West Midlands
National Exhibition Centre
B40 1PA

Ticket office:

Monday to Friday: 05:40 - 21:00
Saturday: 06:15 - 21:00
Sunday: 08:15 - 21:00
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available

Station information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Avanti West Coast
Ticket office opening times

Ticket Machines can be found in the main Booking Hall area.

  • Monday to Friday: 05:40 - 21:00
  • Saturday: 06:15 - 21:00
  • Sunday: 08:15 - 21:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase

Penalty fares VT
Top up Smartcards here Yes
Customer service information

Except Christmas Day & Boxing Day

Left luggage

Available: No

Lost property

Available: Yes

First class lounge opening times

Located

Up the stairs from the platforms, lift available

Tickets Accepted

Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.

Facilities

Dedicated business areas are fully equipped with desks, power points and screens with updated train information.

Refreshments

Tea, coffee, soft drinks.

Wi-Fi

Wi-Fi is available

Showers

No showers are available

  • Monday to Friday: 05:30 - 20:00
  • Saturday: 08:00 - 18:00
  • Sunday: 10:00 - 18:00
Seated area
Yes
Waiting room
Yes

Seating available on all platforms. Waiting rooms available on all platforms apart from Platform 1.

Station buffet
Yes
Toilets
Yes

The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key

Baby changing facilities
Yes
Wifi
Yes
Post box
Yes
ATM machine
Yes
Shops
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

08000 158 123 (08000 158 124 Textphone)

URL: https://www.nationalrail.co.uk/

Staff help

The Passenger Assistance meeting point is past the ticket gates on the concourse. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

  • Sunday: 07:30 - 02:00
  • Monday to Friday: 05:30 - 02:00
  • Saturday: 05:30 - 02:00
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available
Yes

The accessible toilets are located on the Concourse. There is a Changing Places toilet on the station concourse, accessed using a RADAR key

Step free access

Category A - This station has step-free access to all platforms / the platform

Ticket gates
Yes
Impaired mobility set down available
Yes
Wheelchairs
Yes
Car park 1 Station Car Park
Car park 1 operator Avanti West Coast
Car park 1 spaces 2124
Car park 1 opening times
  • Monday to Sunday: 24 hours
Car park 1 charges
  • Daily: £12.50
  • Monthly: £132.00
  • Three monthly: £374.00
  • Annual: £1,200.00
Car park 1 contact details

Note:

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

URL: https://www.nationalrail.co.uk/

Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 45
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)

Cycle storage information

4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces)

10 stands in shelter short stay car park

Cycling compound with 27 spaces available at the front of the station

Cycle storage types
  • Compounds
  • Stands
  • Racks
Cycle hire

Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.

Rail replacement information

Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.

Taxi rank
Airport

Birmingham International Station is directly connected to Birmingham Airport by the free 'Air-Rail Link' people mover.

The Air-Rail Link take two minutes to get to the airport and operates between 03:30 and 00:30 daily.

For customers heading to Birmingham Airport requiring assistance, staff will be available to provide assistance to the Air-Rail Link where there is an intercom available to advise Birmingham Airport of your arrival for assistance at the Airport.

Follow this link to find the station map

Live arrivals and departures

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