The answer to your question may be closer than you think.
It’s only natural that you will have some questions when applying for a new role, which is why we’ve pulled together answers to our most frequently asked career questions.
If you’re looking for your next challenge, then why not have a browse over on our owning company website (Abellio) to see our current vacancies, or to sign up for job alerts?
Are there any jobs available at the moment?
How is my application progressing?
We will keep in contact with you at every stage of your application process. Whether you are cruising through the process and gaining a job offer, or not just quite making the grade at application or interview, we’ll let you know!
How do I get an update on my application?
Due to the large number of applications we receive, we cannot always provide personal updates on your application. However, our handy guide to the application process may help explain where your application is within the process and what to expect next.
Can I apply for more than one position at any one time?
Yes. You can apply for as many vacancies that you have a keen interest in and have the relevant skills and experience for. If you are successful and are offered a position, all other applications will automatically be withdrawn thereafter.
However, if you choose to make multiple applications with us, do bear in mind that many of our roles require a common minimum standard set against certain assessment criteria. If you do not pass the assessment for one application - it may withdraw all applications with the same criteria.
Do you accept CVs for applications?
No. There is an opportunity to upload your CV within our online application process, but you are expected to complete all the questions. A CV alone will not be accepted.
Where can I find the job description for the job that I am applying for?
The job description is attached to the relevant job vacancy published, which is available to view and download to help you throughout your application process.
What type of roles do you have?
We offer careers in everything from Train Crew and Station Staff, Train Care and Maintenance, to office and support roles such as Finance, HR and Marketing. Browse our careers to discover more about working at West Midlands Railway.
Can you post me an application form?
No. All our recruitment is done online.
If I was unsuccessful, will my application be kept on file for other positions?
No. Due to us receiving so many applications, we are unable to keep your details on file.
However, you can register for job alerts and be the first to know when the role you're looking for becomes available. You can reapply for the same job role six months after your most recent unsuccessful application.
I have received a text from the recruitment team about my application. It says I need to check my email, but I cannot find the email, can you advise?
Please check your email (including SPAM folders) for your message. If you have not received an email, please contact the recruitment team to provide an alternative email address or resend the message to you.
Do I have to pass a medical?
Yes. All roles are offered subject to receiving medical and drug and alcohol clearance. Jobs within the business that are deemed to be safety-critical require a more thorough medical.
Do you employ track workers?
No. We don’t look after the tracks. However, if you are interested in this type of role, we suggest that you contact Network Rail .
What is the salary on offer?
We offer a competitive salary for all our careers which may vary depending on the role and location, therefore sometimes we cannot publish it within the job vacancy advert.
I have worked in the rail industry before, does this help my application?
For some jobs, relevant experience may be useful but we will look at all applicant's skills and experience. Many of our roles come with training, ensuring you understand your role and the rail environment.
I’m awaiting an outcome for an interview, when will I hear back?
For most of our roles, the interview is the last stage in the recruitment process. If you are successful, we will call you when the interview panel have reached their decision to make you an offer for the role, or we will send you an email to confirm what the next stage in the process is. If you are unsuccessful, we will email you as soon as we can to let you know.
Work experience and apprenticeships
Do you provide work experience or graduate placements?
Depending on business needs we may (at times) offer work experience. When these are available, they will be advertised on our careers page. Whilst we do not run a Graduate Scheme at West Midlands Railway, we do welcome applications from recent graduates to any of the roles advertised.
Do you offer apprenticeships?
Yes. We offer apprenticeships in Train driving and Fleet Engineering. The Train Driving apprenticeship can last up to 18 months. We also offer a four-year programme for engineering, designed to give practical on the job training in our Fleet Engineering depots, combined with classroom-based learning that will give you all the underpinning knowledge you need to be successful in your apprenticeship.
Apprenticeships are often advertised in Spring in readiness for the new academic year.
Working at West Midlands Railway
What are the benefits on offer to employees?
We offer a wealth of rewards and benefits when you join us. Check out our Work Perks to learn about some of the benefits of working at West Midlands Railway.
Do I have to wear a uniform?
All our customer-facing careers such as Train Crew and Station Staff are required to wear uniforms, which will be issued to you during your training.
Employees based in our Headquarters are not required to wear a uniform, but smart business wear is encouraged.
How important is inclusion and diversity at West Midlands Railway?
West Midlands Railway is an inclusive employer committed to the recruitment and promotion of all on the basis of ability and merit and irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills.
Find out more about equality, diversity and inclusion at West Midlands Railway.
What internal support is on offer for colleague wellbeing?
Your wellbeing matters to us which is why we have a wide range of resources available, including:
- Dedicated Mental Health First Aiders
- Free 24/7 Employee Assistance Programme (EAP) providing access to information, advice and counselling.
- Discounted gym membership
- Health Cash Plan
- Free winter flu vaccines
- Free eye care vouchers.