Pets are our best friends, so why not travel by train with them!
We love pets on board our trains, but please follow these simple rules so your pet’s journey on the train is enjoyable for the both of you and other passengers:
- Up to two dogs or other small domestic animals can travel for free as long as they do not endanger or inconvenience other passengers or staff.
- Dogs must be kept on a lead at all times unless they travel in style and are contained in a basket.
- Keep pets off the seats, even those in pet carriers.
- First class ticket holders with well-behaved dogs on leads and assistance dogs are welcome in First Class
Travelling with an assistance dog?
It goes without saying that assistance dogs are welcome on all of our services, if you need additional help contact us via one of the below methods:
- Fill in our Passenger Assist online form
- Book via the Transport mobile app
- Call our Assisted Travel team on 0800 024 8997 (Next Generation Text 18001 0800 024 8998)