Train station jobs

Station management

Our station managers ensure customer's experience at our stations run smoothly.

Station roles

Our West Midlands Railway station teams are responsible for the day-to-day running of the station including selling of tickets, maintaining a clean, safe and presentable environment and overseeing the safety and efficiency of all activities, from dispatching a train to platform service.

Revenue officers

Our Revenue Officers make sure that the high level of our customer service and revenue protection stays consistent across our network. Working directly from the stations they ensure all passengers have valid tickets for their journeys, and that they get there smoothly.