Station gatelines to be staffed from first to last train
West Midlands Railway has announced it will be staffing some of its automatic station gatelines from first to last train each day from 31 October. The train operator says this is part of a drive to improve customer service, provide additional reassurance to passengers and reduce tickles travel on the rail network.
Leaves off the line: leaf-busting locos and autumn timetable to keep Cross City line passengers moving
A fleet of four specialist trains and a new and improved timetable will help keep customers moving on the Cross City line this autumn.
Security roadshow heads to Birmingham Snow Hill
Commuters at Birmingham Snow Hill are being encouraged to consider safety and security on railway this week, as an interactive roadshow heads to the station. London Northwestern Railway’s revenue and security team will be joining colleagues from the British Transport Police, Network Rail and others for the event, which is taking place on the station concourse.