Our website is designed to work with screen readers, magnifiers and in-browser accessibility functions.
We've implemented government recommended Access Keys on our website. These are:
S - Skip to main content
0 - Access key details (this page)
1 - Home page
2 - Latest news
3 - Site map
4 - Search
5 - Frequently asked questions (FAQ)
6 - Help
8 - Terms and conditions
9 - Feedback form
How to use an Access Key
- Internet Explorer - hold down the ALT key (Control key on Mac) and press the shortcut key, then release both keys and press ENTER.
- Chrome - hold down the ALT key (Control key on Mac) and press the shortcut key.
- Firefox - hold down the ALT and Shift keys and press the shortcut key.
- Safari - hold down the ALT key (Control key on Mac) and press the shortcut key.
- Opera - press SHIFT + ESC to enter access-key mode, and a list of the available access keys will be displayed. You can then press the appropriate access key to activate the link or form input. To exit access-key mode, press SHIFT + ESC again. Access-key mode will automatically exit as soon as you press an access key, or load another page.
- Text Browsers - use the 'S' access key to skip the navigation menus and go straight to the page content.
You may already have your own preferred magnification tool. But if you don't, our site is designed to work with in-browser zoom or magnification settings. Here's how to change the size of the content on our website:
- Ctrl + scroll wheel - if you use a mouse with a scroll wheel (usually between the two buttons on a standard mouse) wheel it gently away from you while holding down the Ctrl key on the keyboard. Wheel it towards you to make the page smaller.
- Ctrl + - if you don’t have a scroll wheel, hold down the Ctrl key and press the + (plus) key on your keyboard to make the page bigger. If you over do it, Ctrl – (Ctrl & minus) will make it smaller again.
Zoom or magnify other browsers
Internet Explorer - click the cog (settings) button at the top right corner of the page, hover your mouse over the Zoom menu item and select the desired zoom level.
Google Chrome - click the menu button at the top right corner (three dots) and click the + or - (plus or minus) buttons.
Firefox - click View from the menu at the top of the page and click the + or - (plus or minus) buttons.
Microsoft Edge - click the menu button at the top right corner (three dots) and click the + or - (plus or minus) buttons.
There are a number of free to use and paid for screen readers on the market today. Here are some of the most popular:
Supporting basic features of Windows, Internet Explorer and Mozilla Firefox, NVDA also has a growing support for Microsoft Office apps. Find out more about NVDA
System Access to Go
Available for Windows devices and limited to desktop apps, System Access to Go is a simplified screen reader designed for temporary use. Find out more about System Access to Go
Apple VoiceOver reads aloud file content as well as web pages, e-mail messages and word processing files. Find out more about Apple VoiceOver
Available as a Chrome Extension, ChromeVox brings the speed, versatility and security of Chrome to visually impaired users. Find out more about ChromeVox
Changing Colour Contrast
Some screen readers allow you to change the colour contrast of your screen or the page you're viewing. However, you can also change the text and background colours, as well as links (visited and unvisited), in Firefox and Internet Explorer. In Chrome, you can install a high contrast browser extension.