Whitlocks End Train Station
Whitlocks End at a glance
Address:
Tilehouse Lane
Major's Green
West Midlands
B90 1PN
Ticket office:
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Taxi-rank
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Whitlocks End Station is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Customer help points information | On both platforms. |
| Staff help information | This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use. |
| Staff help opening times | No |
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Access from car park to platform 2 (trains to Stratford) via 16 steps or ramp - 40m long. Access across road bridge. Access from road bridge to platform 1 (trains to Birmingham) via 60m ramp or 16 steps. Second entrance to platform 2 from car park with 18 steps. Step-free route between platforms is 170m but via narrow footpath. Access from station to housing area nearby is via road. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Pick-up possible in car park. |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Network West Midlands |
| Car park 1 spaces | 111 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 20 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from: On main road by entrance to station car park |
|---|---|
| Taxi rank information | Shirley Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666 |
Follow this link to find the station map