University (Birmingham) Train Station

University (Birmingham) at a glance

Address:

51 Vincent Drive
Birmingham
West Midlands
B15 2AG

Ticket office:

Monday to Friday: 07:00 - 20:00
Saturday: 08:00 - 19:00
Sunday: 10:00 - 16:00
  • Ticket office
  • Prepurchase collection
  • Ticket machine
  • Taxi-rank

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

A Ticket Vending Machine is located in the Booking Hall.

  • Monday to Friday: 07:00 - 20:00
  • Saturday: 08:00 - 19:00
  • Sunday: 10:00 - 16:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**University Station is accredited by the Secure Station Scheme**

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
Yes
Station buffet
No
Toilets

The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00-20:00, Saturday 08:00-19:00 and Sunday 10:00-16:00.

  • Monday to Friday: 07:00 - 20:00
  • Saturday: 08:00 - 19:00
  • Sunday: 10:00 - 16:00
Baby changing facilities
Yes
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday to Friday: 07:00 - 20:00
  • Saturday: 08:00 - 19:00
  • Sunday: 10:00 - 16:00
Induction loop available Yes
Ticket machine

A Ticket Vending Machine is located in the Booking Hall.

Yes
Accessible booking office counter available

Staff will come out

No
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are not available

Accessible public phones

Public telephones are not accessible

National Key toilets available
Yes
Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
Yes
Impaired mobility set down available
No
No car park information available.
Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 20
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

Station is adjacent to public bike parking

Cycle storage information

Station is adjacent to public bike parking

Cycle storage types
  • Stands
Rail replacement information

In the event of engineering the bus/coach will collect you from:

For services towards Selly Oak / Longbridge / Redditch - the public bus stop QE (Vincent Drive) on the near side of New Fosse Way outside the station.

For services towards Birmingham - the public bus stop QD (Vincent Drive) on the far side of New Fosse Way, opposite the station.

Taxi rank

Live arrivals and departures

Load stations
Last updated:
Loading...

We are working in partnership with the British Transport Police to prevent a wide range of criminal activity and to provide a reassuring presence for passengers. For more information, please visit the British Transport Police website .