Warrington Bank Quay Train Station

Warrington Bank Quay at a glance

Address:

Warrington Bank Quay station
Parker Street
Warrington
Cheshire
WA1 1LW

Ticket office:

Monday to Friday: 05:45 - 19:00
Saturday: 05:45 - 19:00
Sunday: 08:45 - 19:00
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available

Station information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Avanti West Coast
Ticket office opening times

Ticket machines can be found on the main concourse.

  • Monday to Friday: 05:45 - 19:00
  • Saturday: 05:45 - 19:00
  • Sunday: 08:45 - 19:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Penalty fares VT
Top up Smartcards here Yes
Customer service information

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left luggage

Available: No

Lost property

Available: Yes

Seated area
Yes
Waiting room
No

Closed until further notice.

Trolleys
Yes
Station buffet
Yes
Toilets
Yes

The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.

Baby changing facilities
Yes
Wifi
Yes
Post box
Yes
ATM machine
Yes
Shops
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

08000 158 123 (08000 158 124 Textphone)

URL: https://www.nationalrail.co.uk/

Staff help

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

  • Monday to Friday: 05:30 - 00:00
  • Saturday: 05:30 - 00:00
  • Sunday: 08:15 - 00:00
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available
Yes
Step free access

This station has step-free access to all platforms / the platform

Ticket gates
No
Impaired mobility set down available
Yes
Wheelchairs
Yes
Car park 1 Warrington Bank Quay Car Park 1 - Parker Street
Car park 1 operator Avanti West Coast
Car park 1 spaces 77
Car park 1 opening times
  • Monday to Saturday: 05:15 - 00:15
  • Sunday: 08:15 - 00:15
Car park 1 charges
  • Daily: £12.50
  • Monthly: £132.00
  • Three monthly: £374.00
  • Annual: £1,200.00
Car park 1 contact details

Note:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

URL: https://www.nationalrail.co.uk/

Car park 2 Warrington Bank Quay Car Park 2 - Slutchers Lane
Car park 2 operator Avanti West Coast
Car park 2 spaces 200
Car park 2 opening times
  • Monday to Saturday: 05:15 - 00:15
  • Sunday: 08:15 - 00:15
Car park 2 charges
  • Daily: £9.50
  • Monthly: £132.00
  • Three monthly: £374.00
  • Annual: £1,200.00
Car park 2 contact details

Note:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

URL: https://www.nationalrail.co.uk/

Onward travel

Information to plan your onward journey is available in a printable format here .

A city centre shuttle bus also operates, click (http://www.networkwarrington.co.uk/assets/library/original/pdf/1/timetable-101-june-2014-web.fdd0d872faac8fecede52bfe8c92147e.1402587315.pdf#Network Warrington Centrelink) fore more information.

Cycle storage available Yes
Cycle storage spaces 36
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.

Cycle storage information

10 hoops at station front (2 x cycles per hoop = 20 spaces)

5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)

3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)

Cycle storage types
  • Stands
  • Racks
Cycle hire

Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.

Rail replacement information

Pick Up / Drop Off on Station Forecourt.

Live arrivals and departures

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