Worcester Foregate Street Train Station
Worcester Foregate Street at a glance
Address:
Foregate Street
Worcester
Worcestershire
WR1 1DB
Ticket office:
- Monday to Friday: 06:10 to 19:00
- Saturday: 06:10 to 19:00
- Sunday: 09:00 to 16:45
Note: None
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Ticket machine
- Toilets
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | A Ticket Vending Machine is located in the Booking Hall, next to the Ticket Office window. |
|---|---|
| Ticket office opening times |
Note: None |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Worcester Foregate Street Station is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Waiting room information | Waiting rooms on platforms 1 & 2, step free with push button automatic door opener |
| Trolleys available | No |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 . |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Customer help points available | Yes |
| Staff help information | If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | A Ticket Vending Machine is available by the Ticket Office. |
| Accessible booking office counter available | No |
| Accessible booking office counter information | 1 to 1 contact with ticket office staff |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | Yes |
| National key toilets information | The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:40-21:30 |
| Step free access | Yes |
| Step free access information | Accessible lifts to both platforms. Alternatively 49 steps to platform 1 and 49 steps to platform 2. Second station entrance by lift - outside subway. Information offices on both platforms - step free on platform 1, 1 step to platform 2 (Information Office). |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 36 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering, Rail replacement buses will use the public bus stops on either side of Foregate Street at the front of the station |
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Follow this link to find the station map