Worcester Foregate Street Train Station

Worcester Foregate Street at a glance

Address:

Worcester Foregate Street station
Foregate Street
Worcester
Worcestershire
WR1 1DB

Ticket office:

Monday to Friday: 06:10 - 19:00
Saturday: 06:10 - 19:00
Sunday: 09:00 - 16:45

None


  • Ticket office
  • Prepurchase collection
  • Ticket machine
  • Toilets

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

A Ticket Vending Machine is located in the Booking Hall, next to the Ticket Office window.

None

  • Monday to Friday: 06:10 - 19:00
  • Saturday: 06:10 - 19:00
  • Sunday: 09:00 - 16:45
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Worcester Foregate Street Station is accredited by the Secure Station Scheme**

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
Yes

Waiting rooms on platforms 1 & 2, step free with push button automatic door opener

Station buffet
Yes
Toilets
Yes

The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 .

Baby changing facilities
Yes
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday to Friday: 05:20 - 00:15
  • Saturday: 05:50 - 00:15
  • Sunday: 08:30 - 23:30
Induction loop available Yes
Ticket machine

A Ticket Vending Machine is available by the Ticket Office.

Yes
Accessible booking office counter available

1 to 1 contact with ticket office staff

No
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are not available

Accessible public phones

Public telephones are not accessible

National Key toilets available
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:40-21:30

Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
No
Impaired mobility set down available
No
Wheelchairs
Yes
No car park information available.
Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 36
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage types
  • Stands
Rail replacement information

In the event of engineering, Rail replacement buses will use the public bus stops on either side of Foregate Street at the front of the station

Live arrivals and departures

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We are working in partnership with the British Transport Police to prevent a wide range of criminal activity and to provide a reassuring presence for passengers. For more information, please visit the British Transport Police website .