Wolverhampton Train Station
The lifts are out of order on Platform 2 until further notice at Wolverhampton station.
Wolverhampton at a glance
- Monday to Friday: 24 hours
- Saturday: 24 hours
- Sunday: 06:15 to 23:59
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Seated area available
|Staffing level||Full time|
|Ticket office information||
Ticket machines can be found on the main concourse.
|Ticket office opening times||
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Penalty fares||Applicable Operators: West Midlands Trains|
|Customer service information||
The Customer Information Lounge is located in the middle of platform 1 and is manned 24 hours a day.
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
|Left luggage contact details|
|Lost property contact details|
|First class lounge||No|
|First class lounge information||
|Seated area available||Yes|
|Station buffet available||Yes|
|Station buffet information||
Refreshment facilities available across the station.
|Toilets information||The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key.|
|Baby changing facilities available||Yes|
|Telephones available||Cards and Coins|
|Post box available||Yes|
|Tourist information office available||No|
|Bureau de change available||No|
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
|Helpline opening times||
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
|Helpline contact details||
Note: 0800 0248998
|Customer help points available||Yes|
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||No|
|Accessible booking office counter available||Yes|
|Ramp for train access available||Yes|
|National key toilets available||Yes|
|Step free access||Yes|
|Step free access information||
Passenger operated lifts to platforms
|Ticket gates exist||No|
|Impaired mobility set down available||Yes|
|Car park 1||Multi storey|
|Car park 1 operator||West Midlands Railway|
|Car park 1 spaces||832|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details|
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available||Yes|
|Cycle storage number of spaces||86|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||
Cycle facilities are currently located at the front of the station adjacent to the multi-storey car park whilst redevelopment works are carried out at the station.
|Rail replacement information||Due to construction works taking place at Wolverhampton station, rail replacement buses are unable to use the short stay car park at the front of the station. For the foreseeable future rail replacement buses will pick up and drop off at bus stop AH on Lichfield Street (by the Moon Under Water public house).|
|Metro services available||Yes|
|Metro services information||
The West Midlands Metro (tram) serves Wolverhampton. For details: https://westmidlandsmetro.com/