St Albans Abbey Train Station
Station messagePlease note that this station is unstaffed. Passengers requiring assistance getting on and off the train are strongly advised to pre-book so a member of staff can be present to help them. This can be done by calling Assisted Travel on 0800 092 4260.
St Albans Abbey at a glance
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Seated area available
|Station operator||London Northwestern Railway|
|Ticket office information||
A Ticket Vending Machine is located at the station entrance.
|Ticket office opening times||No|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Customer service information||
Please contact our Contact Centre team on: 0333 311 0006 Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**St. Albans Abbey station is accredited by the Secure Station Scheme**
|Left luggage contact details|
|Lost property contact details|
|First class lounge||No|
|Seated area available||Yes|
|Station buffet available||No|
|Baby changing facilities available||No|
|Telephones available||Cards and Coins|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline opening times||
Note: 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|Helpline contact details||
Note: 0800 0248 997
|Customer help points available||Yes|
|Customer help points information||
|Staff help information||
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
|Staff help opening times||No|
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible ticket machines information||
A Ticket Vending Machine is located on Platform One.
|Accessible booking office counter available||No|
|Ramp for train access available||Yes|
|Accessible taxis information||
Accessible taxis are not available
|Accessible public telephones information||
Public telephones are not accessible
|National key toilets available||No|
|Step free access||Yes|
|Step free access information||
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
|Ticket gates exist||No|
|Impaired mobility set down available||No|
|Impaired mobility set down information||
Pick-up possible in car park.
|Car park 1||Station Car Park|
|Car park 1 operator||SABA UK|
|Car park 1 spaces||20|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Telephone: 0330 1235 247
|Cycle storage available||Yes|
|Cycle storage number of spaces||20|
|Cycle storage sheltered||No|
|Cycle storage CCTV||Yes|
|Cycle storage location||station platform|
|Rail replacement information||
Towards Watford - Public Service bus stop A/Rail Replacement bus stop on A5183 on Holywell Hill near to the station entrance car park.
Towards St Albans - Public Service bus stop B/Rail Replacement bus stop on A5183 on Holywell Hill.
Change at Watford Junction for trains to Gatwick Airport. For Heathrow Airport use regular 'Green Line' bus service 724 from St Albans Station interchange.