Shrewsbury Train Station

Shrewsbury at a glance

Address:

Shrewsbury station
Castle Foregate
Shrewsbury
Shropshire
SY1 2DQ

Ticket office:

Monday to Friday: 05:20 - 20:40
Saturday: 05:20 - 19:40
Sunday: 07:20 - 19:40
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank

Station information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Transport for Wales
Ticket office opening times

On the left in the station subway

  • Monday to Friday: 05:20 - 20:40
  • Saturday: 05:20 - 19:40
  • Sunday: 07:20 - 19:40
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty fares AW
Top up Smartcards here Yes
Customer service information

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage

Available: No

Lost property

Available: Yes

Telephone: 03333 211 202

URL: https://www.nationalrail.co.uk/

Seated area
No
Waiting room
No
Trolleys
Yes
Station buffet
Yes
Toilets
Yes

The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

03333 211202

URL: https://www.nationalrail.co.uk/

  • Monday to Sunday: 08:00 - 20:00
Staff help

Monday to Saturday 05:00 to 01:00

Sunday 07:00 to 00:45

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

  • Monday to Saturday: 05:00 - 01:00
  • Sunday: 07:00 - 00:45
Induction loop available Yes
Ticket machine

The ticket machine(s) take cash, and major debit and credit cards.

Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available
Yes

The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Step free access

Category B.

Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.

Ticket gates
Yes
Impaired mobility set down available
Yes
Wheelchairs
Yes
Car park 1 Howard Street
Car park 1 operator APCOA
Car park 1 spaces 145
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Monday to Sunday: 24 hours
  • Monday to Sunday: 24 hours
Car park 1 contact details

URL: https://www.apcoa.co.uk/tfwr

Car park 2 Station Forecourt
Car park 2 operator APCOA
Car park 2 spaces 11
Car park 2 opening times
  • Monday to Friday: 24 hours
  • Monday to Sunday: 24 hours
  • Monday to Sunday: 24 hours
Car park 2 contact details

URL: https://www.apcoa.co.uk/tfwr

Onward travel

Bus stops are located near the station on Castle Street.

Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk

Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle storage available Yes
Cycle storage spaces 93
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

There are several cycle parking areas at Shrewsbury station. 28 Rail stands providing for up to 55 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 8 Rail stands providing for up to 16 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 2 Rail stands providing for up to 4 bicycle parking spaces are located by the exit from the station forecourt onto Castle Gates. 6 Rail stands providing for up to 12 bicycle parking spaces are located at the north end of Platform 3. 3 Rail stands providing for up to 6 bicycle parking spaces are located in the middle of Platform 3.

Cycle storage information

45 hoops

Cycle storage types
  • Stands
Rail replacement information

The rail replacement bus stop is at the station front.

Taxi rank
Follow this link to find the station map

Live arrivals and departures

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