London Euston Train Station

Station message

From Sunday 7 April, passengers using black cabs at Euston station will begin using a new taxi rank located at the front of the bus station, adjacent to Eversholt Street and Euston Road, in the former Euston Square Gardens East site directly in front of the station. For passengers requiring mobility assistance, the Assisted Travel Lounge will remain in their current location in Euston Square Gardens West.

London Euston at a glance

Address:

London Euston station
Euston Road
London
Greater London
NW1 2RT

Ticket office:

Monday to Friday: 06:00 - 22:30
Saturday: 06:00 - 22:00
Sunday: 07:00 - 22:30

Advance bookings: Mon - Fri 0630 - 2100 Sat- 0830 - 2100 Sun 0730 - 2100


  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available

Station information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Network Rail
Ticket office opening times

The travel centre is on the left as you enter through the main entrance.

Advanced bookings are available:

Monday to Friday - 06:30 to 21:00Saturday - 08:30 to 21:00Sunday - 07:30 to 21:00

Advance bookings: Mon - Fri 0630 - 2100 Sat- 0830 - 2100 Sun 0730 - 2100

  • Monday to Friday: 06:00 - 22:30
  • Saturday: 06:00 - 22:00
  • Sunday: 07:00 - 22:30
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Oyster cards information

Oyster Cards can be bought and topped up at the Underground station.

Other Oyster transactions available from service ticket machines operated by London Northwestern Railway.

Smartcards issued here No
Validate Smartcards here No
Travel card Zone 1
Penalty fares NR
Customer service information

Monday-Sunday 07:00-23:00

Customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.

Left luggage

Available: Yes

Telephone: 020 3468 4670

URL: https://www.left-baggage.co.uk/index/locations

Lost property

Telephone: 0330 024 0215

URL: https://www.lostproperty.org/?sec=1

  • Monday to Friday: 09:00 - 17:30
First class lounge opening times

Located

Located on first floor, accessed via balcony.

Step free to access

Yes a platform lift for mobility impaired customers.

Refreshments

First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.

Lounge Availability

You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.

Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.

Tickets Accepted:

Avanti West Coast: Business, First Open or Advance First tickets.

Caledonian Sleeper: First tickets.

You can only enter the lounge on the travel date shown on your ticket.

Please note that London Northwestern Railway first class tickets are not valid in this lounge.

Concessions for Standard Class sleeper customers

No

  • Monday to Friday: 06:45 - 22:00
  • Saturday: 06:45 - 21:30
  • Sunday: 08:00 - 22:00
Seated area
No
Waiting room
Yes

Located by the entrance to platforms 16-18

Trolleys
Yes
Station buffet

Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Yes
Toilets
Yes

These are located by the entrance to platforms 1-3

There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.

Baby changing facilities
Yes
Showers
Yes
Wifi

Find WiFi Hotspots around London Euston station

Yes
Post box
Yes
Tourist information
Yes

Transport for London Visitor Centre I located on the main concourse.

ATM machine
Yes

Located outside the station Located on concourse Located outside main entrance

Shops

Wide range of shops - see the Station Plan map .

Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

Staff help

Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday.

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:

  • Monday to Thursday: 04:30 - 01:30
  • Friday to Saturday: 04:30 - 02:00
  • Sunday: 05:15 - 01:30
Induction loop available Yes
Ticket machine

Mobility Assistance will help passengers buying tickets if required.

Yes
Accessible booking office counter available

Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.

Yes
Ramp for train access available
Yes
Accessible taxis information

The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.

You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.

The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.

National Key toilets available
Yes

These are located adjacent to the main public toilets, by the entrance to platforms 1-3.

Step free access

Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.

Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines.

For more information on the accessibility on London Transport click here .

Ticket gates

There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.

Yes
Impaired mobility set down available

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

Yes
Wheelchairs
Yes
No car park information available.
Onward travel

Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Cycle storage available Yes
Cycle storage spaces 415
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge

Cycle storage types
  • Stands
Rail replacement information

Go to Platform 2, there is a gate adjacent to the station from the main road.

Taxi rank
Metro services

Euston Underground station has access to the Northern Line and the Victoria Line. Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here .

The Underground station is very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or King's Cross St. Pancras instead.

Live arrivals and departures

Load stations
Last updated:
Loading...

We are working in partnership with the British Transport Police to prevent a wide range of criminal activity and to provide a reassuring presence for passengers. For more information, please visit the British Transport Police website .