Wrexham General at a glance
Address:
Wrexham General StationStation Approach
Wrexham
LL11 2AA
Ticket office:
Monday to Friday: 06:15 - 19:15Saturday: 06:45 - 19:45
Sunday: 09:30 - 17:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
- Seated area available
Station information
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Station operator | Transport for Wales |
Ticket office opening times | Outside the station entrance
|
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | No |
Penalty fares | AW |
Top up Smartcards here | Yes |
Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
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Left luggage | Available: No |
Lost property | Available: Yes Telephone: 03333 211 202 |
Seated area | Yes
|
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Waiting room | Situated on platform 2. |
Station buffet | No
|
Toilets | Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
Baby changing facilities | No
|
Wifi |
Yes
|
Post box | Yes
|
Helpline |
|
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Staff help | There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. Yes
|
Induction loop available | Yes |
Ticket machine | Yes
|
Accessible booking office counter available | Yes
|
Ramp for train access available | Yes
|
Accessible taxis information | No
|
National Key toilets available | Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
Step free access | Category B. Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate. Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts. |
Ticket gates | No
|
Impaired mobility set down available | Yes
|
Wheelchairs | Yes
|
Car park 1 | Station Car Park |
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Car park 1 operator | APCOA |
Car park 1 spaces | 68 |
Car park 1 opening times |
|
Car park 1 contact details |
Onward travel | Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
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Cycle storage available | Yes |
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Cycle storage spaces | 24 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line) |
Cycle storage types |
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Rail replacement information | Wait at bus stop in station car park |
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