Chester Road Train Station
Chester Road at a glance
Address:Chester Road station
Ticket office:Monday to Thursday: 06:00 - 19:00
Friday: 07:00 - 20:00
Saturday: 08:00 - 20:00
Sunday: 09:00 - 16:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
|Staffing level||Part time|
|Station operator||West Midlands Railway|
|Ticket office opening times||
A Ticket Vending Machine is located in the station entrance to Platform 2.
|Smartcards issued here||No|
|Validate Smartcards here||No|
|Customer service information||
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Chester Road is acredited by the Secure Station Scheme**
|Baby changing facilities||
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
24 hours, 7 days a week (except Christmas Day and Boxing Day)
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|Induction loop available||Yes|
A Ticket Vending Machine is available in the station entrance area to Platform 2.
|Accessible booking office counter available||
Staff will come out
|Ramp for train access available||
|Accessible taxis information||
Accessible taxis are not available
|Accessible public phones||
Public telephones are not accessible
|National Key toilets available||
|Step free access||
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
|Impaired mobility set down available||
Slope entrance to station from Bus stop. Ramps to platforms 120m.
|Car park 1||Blake Street|
|Car park 1 operator||Transport for West Midlands|
|Car park 1 spaces||164|
|Car park 1 opening times||
|Car park 1 charges||Free|
|Car park 1 contact details|
|Cycle storage available||Yes|
|Cycle storage spaces||10|
|Cycle storage sheltered||No|
|Cycle storage CCTV||Yes|
|Cycle storage types||
|Rail replacement information||
In the event of engineering the bus/coach will collect from: Chester Road near to Junction with Green Lanes