Birmingham International Train Station
From 24 August 2020 until 16 November 2020 the lifts at Birmingham International will be unavailable whilst they are refurbished. This will restrict step free access between the platform and concourse. If you need to use a lift, please speak to a member of staff before boarding. Please also allow extra time for your journey, so we can help re-arrange your travel plans.
- From 24 August for approx. 3 weeks - No lift access to Platforms 4/5
- From 21 Sept for approx. 3 weeks - Platforms 2-3
- From 19 Oct - Platform 1 (finish date mid Nov)
Birmingham International (BHI)
National Exhibition Centre
|Staffing level||Full time|
|Ticket office information||
Ticket Machines can be found in the main Booking Hall area.
|Ticket office opening times||
|Smartcards issued here||No|
|Top up Smartcards here||Yes|
|Validate Smartcards here||Yes|
|Smartcards information||Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase|
|Penalty fares||Applicable Operators: West Midlands Trains|
|First class lounge||
|First class lounge information||
Up the stairs from the platforms, lift available
Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.
Dedicated business areas are fully equipped with desks, power points and screens with updated train information.
Tea, coffee, soft drinks.
Wi-Fi is available
No showers are available
|Seated area available||Yes|
|Waiting room information||Closed until further notice.|
|Station buffet available||Yes|
|Toilets information||The accessible toilets are located on the Concourse.|
|Baby changing facilities available||Yes|
|Telephones available||Cards and Coins|
|Post box available||Yes|
|Tourist information office available||No|
|Bureau de change available||Yes|
|Customer help points available||Yes|
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible booking office counter available||No|
|Ramp for train access available||Yes|
|National key toilets available||No|
|Step free access||Yes|
|Step free access information||
Lifts to all platforms
|Ticket gates exist||Yes|
|Impaired mobility set down available||Yes|
|Cycle storage available||Yes|
|Cycle storage number of spaces||45|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information)|
|Cycle storage information||
4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces)
10 stands in shelter short stay car park
Cycling compound with 27 spaces available at the front of the station
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||Avanti West Coast|
|Car park 1 spaces||2124|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
|Rail replacement information||
Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park.
|Taxi rank information||
Outside the station entrance
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here
Birmingham International Station is directly connected to Birmingham Airport by the free 'Air-Rail Link' monorail system. The Air-Rail Link take two minutes to get to the airport and operates between 05:15 and 02:00 daily.
|Cycle hire available||Yes|
|Cycle hire information||
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.