Student Season Tickets
EXTENDED SUMMER TERM TICKETS NOW AVAILABLEWe’ve introduced an Extended Summer Term Season Ticket for students returning to school or college in March. This ticket will run from 8th March 2021 through to 31st July 2021, and is priced at the usual termly rate, giving you the remaining Spring term travel for free!
Get up to 50% off your travel to school, college or university!
Our termly season tickets are back – great news for students who use the train for travel to school, college or university every day.
The tickets cover travel for a whole academic term and are priced as follows:
- Students aged 16 or over - 50% discount on the usual adult season ticket price
- Students aged 15 or under – 25% discount on the usual child season ticket price
Season tickets must be accompanied by a photocard and student ID whilst travelling.
If you don’t already have a photocard, you can request one as part of the order process – you’ll need to upload a passport-style photograph.
Frequently asked questions
Our most popular routes will show a price for the term, but if this doesn’t happen, then please contact us at [email protected] and we can help.
The fares which are displayed are already inclusive of the discount.
If you’re aged 16 or over at the point of purchase, you are required to have an adult ticket. If you’re 15 or under, then you are able to select a child ticket. If you are aged 15 at the point of purchase, but due to turn 16 during the ticket’s validity, then you can also proceed with a child ticket.
A. Season tickets will usually be received within 3 – 5 working days. Postage is free of charge and deliveries will require a signature.
A. Please contact us at [email protected] if you haven’t received your season ticket within 5 working days of purchase.
You’ll need to show your season ticket and your photocard, and you may also be asked to present some form of student ID.
Yes, as long as the ticket is within validity it can be used during half term breaks. It is also valid for travel at weekends for the journey shown on the ticket.
No, these tickets are valid for unlimited travel between the two stations shown on the ticket and have no time of day restrictions applied.
Please contact [email protected] if this happens and we will arrange a duplicate replacement. A £10 administration fee may be charged.
Yes, but a day ticket for the journey required must be purchased before boarding a train. Any day tickets purchased should be retained while waiting for the duplicate season ticket to arrive. West Midlands Trains will refund these at its discretion.
To request a refund on a student season ticket, please email details to [email protected]. Refunds will be made on a pro rata basis and a £10 admin fee will apply
This may mean that the magnetic strip has worn. If this happens please contact us at [email protected] as we will need to issue a replacement. You will need to return your ticket to us and we will issue a replacement free of charge.
A. Regrettably we are only able to offer tickets in paper form at the moment. However, we are currently investing in smart technologies for future tickets.