Trains to Bullring

Getting to the Bullring by train

Getting to The Bullring by train is the easiest way to reach the shopping centre. The nearest train stations to the Bullring is Birmingham New Street, Birmingham Snow Hill and Birmingham Moor Street.

Birmingham New Street Station is the main station in the city centre, which connects to all major cities in the UK. Once you arrive at Birmingham New Street Station, follow the signs to the Bullring. You will need to go up the escalators to Grand Central and then follow the signs to the Bullring.

Purchase your train tickets to The Bullring, or for more information see our live departure and arrival times and scheduled timetables.


Birmingham New Street (BHM)

Birmingham New Street station
Station Street
West Midlands
B2 4QA
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Birmingham Moor Street (BMO)

Birmingham Moor Street station
West Midlands
B4 7UL
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Birmingham Snow Hill (BSW)

Birmingham Snow Hill station
Colmore Row
West Midlands
B3 2BJ
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Birmingham New Street station information

Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Network Rail
Ticket office opening times

On the main concourse next to WH Smiths

  • Monday to Saturday: 05:15 - 23:00
  • Sunday: 08:00 - 23:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares WM
Customer service information

Luggage received from terminated trains at Birmingham New Street only

Left luggage

Available: Yes

Telephone: 0121 314 0901


Lost property

Telephone: 0330 024 0215


  • Monday to Friday: 09:00 - 17:30
First class lounge opening times


On the paid concourse between Platforms 3 & 4

Tickets Accepted

Avanti West Coast (Business, First Open or Advance First) tickets only. You can only enter the lounge on the travel date shown on your ticket.


Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.


Tea, coffee, soft drinks.


Wi-Fi is available


No showers are available

  • Monday to Friday: 06:15 - 19:45
  • Saturday: 08:00 - 18:00
  • Sunday: 10:00 - 18:00
Seated area
Waiting room

There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

Station buffet

Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.


Male, Female, Accessible and Baby Change facilities are available in all parts of the station.

These are located between:

  • Platforms 2 - 3a (Blue Lounge)
  • Platforms 10 - 11a (Yellow Lounge)
  • Platforms 10 - 11b (Red Lounge)
Baby changing facilities

Female toilets,Male toilets

Post box

No post box within the station. On exiting the station at the Corner of Stephenson St / Navigation St (for Victoria Square) head towards Pinfold Street for the nearest post office 0.2miles Post Office 1 Pinfold Street Birmingham West Midlands B2 4AA

ATM machine

ATM machines are located on the paid concourse

  • Boots located on the main concourse, before the ticket barrier
  • Camden Food located beyond the ticket barrier
  • Costa located beyond the ticket barrier next to Platform 5b escalator
  • Funky Pigeon located beyond the ticket barrier between Platform escalators 9-10
  • M&S Food located on the main concourse
  • Mi Casa Burritos located beyond the ticket barrier next to Platform 9 escalator
  • The Pasty Shop located beyond the ticket barrier next to Platform 7 escalator
  • W H Smith located on the main concourse, before the ticket barrier

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .


If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.


Staff help

Journey Care assistance is available prior to travel via the relevant Train Operator:

We can provide assistance at the station during the hours we're open to the public. Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.

However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.

  • Monday to Sunday: 07:30 - 23:59
Induction loop available Yes
Ticket machine

Staff available to assist where required.

Accessible booking office counter available

Floorwalkers are available to assist all customers

Ramp for train access available
Accessible taxis information

Taxis drop off within the 'drop & go' off the Hill Street entrance.

The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit).

All taxis are accessible with manual wheelchairs, most are accessible with electric wheelchairs.

For more information visit Traintaxi

Accessible public phones

Located opposite Network Rail Reception on the main concourse

National Key toilets available

Close to Platforms 1A and 12A and Platforms 10 and 11B

Step free access

The footpath to the new entrance from Hill St is now step free, and there is level access from the drop off point.

All platforms have lifts and escalators

Ticket gates

Wide gates are available for wheelchair users, buggy's and passengers with luggage.

Impaired mobility set down available

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243.

Alternatively, please contact Passenger Assist of the relevant train operator:

  • West Midlands Railway - 0800 024 8998
  • Avanti West Coast - 0800 0158 123
Car park 1 Short Stay Car Park
Car park 1 operator APCOA Parking (UK) Limited
Car park 1 spaces 38
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 contact details

Telephone: 0345 077 4224


Onward travel

There are nearby bus stops on Smallbrook Queensway and Hill Street

Most buses are wheelchair accessible.

For information go to the local travel information office by the Stephenson Street entrance. Alternatively, visit Transport for West Midlands , or call 0121 214 7214.

Cycle storage available Yes
Cycle storage spaces 58
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage information

If you want to take your bicycle on the train, please check with the relevant train operator beforehand

Cycle storage types
  • Stands
Taxi rank
Metro services

For details of the Midland Metro (tram network) visit:


Regular train service to Birmingham International. 10 - 15 minute journey

Departures and arrivals from Birmingham New Street

Load stations
Last updated:

About Birmingham New Street station

Birmingham New Street station is a bustling and well-connected railway hub, playing a crucial role in the wider UK rail network. While not open 24/7, it’s open from early morning till late at night. Ticket machines and pre-purchase collection options are available for added convenience.

The station is equipped with CCTV for security and offers ample seating and waiting areas, cafes and shops to provide comfort during your journey.

Birmingham New Street offers excellent connectivity to various destinations, including London Euston, with journey times of around 1 hour and 57 minutes.

About The Bullring

Once the site of a historic livestock market, The Bullring in Birmingham has transformed into a bustling hub. As one of the UK’s largest shopping centres, it spans approximately 1.2 million square feet, encompassing two main areas: The Bullring and Grand Central .

What is the layout of The Bullring?

The Bullring features a central open-air area, surrounded by the East and West Malls, spread across three floors—Lower, Middle and Upper Mall—all sheltered by a glass roof known as the SkyPlane.

A standout attraction is Selfridges , an eye-catching five-storey department store adorned with 15,000 shimmering aluminium discs, inspired by sequin dresses.

Grand Central is above Birmingham New Street railway station and is linked to The Bullring via a pedestrian overpass known as Link Street. This passage connects the East and West Malls. Grand Central centres around a spacious atrium with escalators and walkways interconnecting at various levels.

While not directly part of the Bullring complex, the Rotunda, a 1960s commercial and residential structure, is a recognisable presence nearby. Its circular design has made it a notable landmark.

When is the best time to visit The Bullring?

For the best experience, weekdays offer a less crowded environment compared to weekends. Exploring the Bullring can take a few hours to a full day, depending on your pace and interests.

What other attractions and activities are near The Bullring?

After your Bullring visit, immerse yourself in the rich array of attractions nearby.

Just a short walk away, you'll find Birmingham's best markets at St Martin's Square and Edgbaston Street. St Martin's Rag Market, or The Rag Market , is a must-visit for vintage clothes, homemade crafts and unique imports. The Bull Ring Indoor Market is one of the UK's largest fish markets, and the Bull Ring Open Market offers fresh produce and goods.

Wander the streets of the vibrant Chinese Quarter nearby and sample the delicious food on offer. Be sure to check out the striking granite pagoda at Holloway Circus.

Step back in time at the Birmingham Back to Backs museum in the middle of the Chinese Quarter, where 19th-century houses tell the tale of working-class life with the city's last surviving back-to-back houses.

Dive into science and history at Thinktank , Birmingham Science Museum where you can voyage through space in the planetarium, explore Birmingham in miniature and have a go at interactive outdoor science exhibits suitable for all ages.

Handy tip: When you travel with West Midlands Railway, get an exclusive 2FOR1 entry to some of the UK’s top attractions, including Thinktank .