Tamworth Train Station
Station message
The lifts between platform 2 and platform 4 are out of order at Tamworth station.
Tamworth at a glance
Address:
Victoria Road
Tamworth
Staffordshire
B79 7JT
Ticket office:
- Monday to Friday: 06:10 to 20:00
- Saturday: 06:10 to 20:00
- Sunday: 09:15 to 16:45
Note: None
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | A Ticket Vending Machine is located at the station front. |
|---|---|
| Ticket office opening times |
Note: None |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The toilet facilities are available: Monday - Friday 06:10-20:00, Saturday 06:10-20:00 and Sunday 09:15-16:45. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248 997 |
| Customer help points available | Yes |
| Staff help information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | A Ticket Vending Machine is located at the station front. |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are available - A2B Taxis are at Tamworth Station on 01827 311 111. All taxis are accessible. Public waiting area for taxis |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | Yes |
| National key toilets information | N/A |
| Step free access | Yes |
| Step free access information | Level access to Booking Hall and Platform 1 (trains to Stafford and North West). Also level access side entrance to Platform 1. 33 steps up from Platform 1 to Platform 3 (trains to Derby and North East), also Lift. 32 steps up from Platform 1 to Platform 4 (to B'ham and South West), also lift. 36 steps down from Platform 3 to Platform 2 (trains to Euston). 36 steps down from Platform 4 to Platform 2, also lift. Platform staff available for all trains. One low-level ticket window and one high-level. Also staffed Information window. All platforms accessible by lifts. Waiting Rooms on Platforms 3 and 4 have 1 step to enter. Level access to Shelter on Platform 2. CIS screen for Platform 1 is in Booking Hall. CIS screens on all other platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Indigo |
| Car park 1 spaces | 290 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 50 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | On Platform 1 |
| Rail replacement information | In the event of engineering the bus/coach will collect from: Outside the station entrance. |
|---|---|
| Taxi rank information | Tamworth (TAM) Station Bennetts 01827 54444 Tamworth 01827 55595 3 Bs 01827 63636 |
Follow this link to find the station map