Station message
The lifts are out of order between platforms 1 and 2 and exit at Kidderminster station.
Kidderminster at a glance
Address:
Kidderminster stationStation Approach
Kidderminster
Worcestershire
Comberton Road
DY10 1QZ
Ticket office:
Monday to Friday: 06:10 - 19:00Saturday: 07:00 - 18:00
Sunday: 09:00 - 17:00
None
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Station operator | West Midlands Railway |
Ticket office opening times | At front of station None
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Validate Smartcards here | No |
Penalty fares | LM |
Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Kidderminster is accredited by the Secure Station Scheme** |
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Left luggage | Available: No |
Lost property | Available: No |
Seated area | Yes
|
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Waiting room | No
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Station buffet | No
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Toilets | Yes
The toilets and accessible toilets (non-RADAR) are located in the Booking Hall (shared facilities). The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed. |
Baby changing facilities | No
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Wifi |
No
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ATM machine | Yes
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 24 hours, 7 days a week (except Christmas Day and Boxing Day)
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Staff help | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Induction loop available | Yes |
Ticket machine | Ticket Vending Machine outside Ticket Office Yes
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Accessible booking office counter available | 1 to 1 contact with ticket office staff No
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Ramp for train access available | Yes
|
Accessible taxis information | Accessible taxis are not available |
Accessible public phones | Public telephones are not accessible |
National Key toilets available | Yes
The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed. |
Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
Ticket gates | No
|
Impaired mobility set down available | Forecourt Yes
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Kidderminster Station Car Park
Car park 1 | Station Car Park |
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Car park 1 operator | SABA UK |
Car park 1 spaces | 224 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Note: 2 Electric Vehicle charging points available. For more information visit the Pod Point website. Telephone: 0330 123 5247 URL: https://www.sabaparking.co.uk/car-park/kidderminster-station-car-park |
Onward travel | Information to plan your onward journey is available in a printable format here |
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Cycle storage available | Yes |
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Cycle storage spaces | 64 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | Off platform |
Cycle storage types |
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Rail replacement information | In the event of engineering the bus/coach will collect from: Picks up/sets down on station front |
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Taxi rank |