Station message
The lifts are out of order between platform 2 and the station exit / entrance at Wembley Central station.
Wembley Central at a glance
Address:
Wembley Central stationHigh Road
Wembley
Greater London
HA9 7AJ
Ticket office:
Ticket office will be open on a Sunday on Event days
- Ticket office
- Step-free access
- Prepurchase collection
- Ticket machine
- Toilets
- Wifi
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Station operator | LT |
| Ticket office opening times | Ticket Hall |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Top up Oyster cards here | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office. |
| Travel card | Zone 4 |
| Penalty fares | LT |
| Customer service information | TFL Customer Services Tel: 0343 222 1234 |
|---|---|
| Left luggage | Available: No |
| Lost property | Telephone: 0845 330 9882
|
| Seated area | There are no seats in the ticket hall. Seats are available on the platform. No
|
|---|---|
| Waiting room | Yes
Platform 1 Only |
| Station buffet | No
|
| Toilets | Yes
In ticket hall area and also off Platform 6. |
| Baby changing facilities | No
|
| Wifi |
Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Staff help |
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Ticket office staff provide assistance where possible. See ticket office opening hours. No
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Contact taxi operator directly |
| National Key toilets available | Yes
|
| Step free access | Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only. |
| Ticket gates | Yes
|
| Impaired mobility set down available | No
|
| Onward travel | Please visit Tfl.gov.uk for details of London bus routes and destinations served. |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 48 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage types |
|
| Metro services | Bakerloo Line |
|---|---|
| Airport | Interchange available on Southern services to East Croydon and Gatwick Airport. Services may not be direct. |