Shenstone
Shenstone (SEN)
Shenstone station
Station Road
Shenstone
Staffordshire
WS14 0NW
Station Road
Shenstone
Staffordshire
WS14 0NW
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| Staffing level | Part time |
|---|---|
| CCTV | No |
| Ticket office information | A Permit to Travel machine is available for use when the Ticket Office is closed. |
|---|---|
| Ticket office opening times |
Note: None |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. |
|---|---|
| Left luggage | No |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Customer help points available | Yes |
| Customer help points information | On both platforms |
| Staff help information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance, (delivered by the conductor). For all other assistance requests please contact London Northwestern Railway Passenger Assist team on 0800 024 8997
|
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | No |
| Step free access information | Level access to Birmingham platform via side gate. Small step to Booking Hall from forecourt, but accessible step-free via side gate and platform. 20 steps down to Lichfield platform from road overbridge. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | No |
|---|---|
| Car park 1 | Station Car Park |
| Car park 1 spaces | 20 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | In the event of engineering the bus/coach will collect from: The corner of Station Rd and New Rd |
| Taxi rank information | Dial a Cab 01543 254999 |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |