Coleshill Parkway (CEH)
|Staffing level||Part time|
|Ticket office information||
A Ticket Vending Machine is located in the Booking Hall.
|Ticket office opening times||
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Customer service information||
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Coleshill Parkway Station is accredited by the Secure Station Scheme**
|Left luggage contact details|
|Lost property contact details|
|First class lounge||No|
|Seated area available||Yes|
|Station buffet available||No|
|Toilets information||The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Friday 06:00-22:45, Saturday 06:00-22:45 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.|
|Baby changing facilities available||Yes|
|Telephones available||Cards and Coins|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
|Helpline opening times||
|Helpline contact details||
Note: 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
|Customer help points available||Yes|
|Staff help information||
This station is not staffed at all times, when this station is unstaffed we
can accept bookings for boarding and alighting assistance.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact London Midland Assisted Travel on 0800 092 4260
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible ticket machines information||
A Ticket Vending Machine is available in the Booking Hall.
|Accessible booking office counter available||Yes|
|Ramp for train access available||Yes|
|Accessible taxis information||
Accessible taxis are not available
|Accessible public telephones information||
Public telephones are not accessible. A payphone will be available in the near future
|National key toilets available||Yes|
|Step free access||Yes|
|Step free access information||
Step-free access to all station locations and facilities.
|Ticket gates exist||No|
|Impaired mobility set down available||Yes|
|Impaired mobility set down information||
At both station entrances
|Cycle storage available||Yes|
|Cycle storage number of spaces||20|
|Cycle storage sheltered||No|
|Cycle storage CCTV||Yes|
|Cycle storage location||Platform|
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||Indigo|
|Car park 1 spaces||240|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Note: Website: https://uk.parkindigo.com/en/west-midlands-trains
Telephone: 0330 1235 247
|Rail replacement information||
Public service bus stops in turning circle at front of station
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here
Regular airport shuttle bus routes 717, 757, 767 & 777 link Coleshill Parkway station with Birmingham International Airport.
Services are operated by: Arriva, Johnson and Stagecoach.