Winsford Train Station
The opening hours of the ticket office at this station are subject to an ongoing consultation. For more information, please visit the proposed changes to ticket offices webpage.
Winsford at a glance
Ticket office:Monday to Thursday: 07:00 - 12:00
Friday to Saturday: 07:00 - 15:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
|Staffing level||Part time|
|Station operator||London Northwestern Railway|
|Ticket office opening times||
A Permit to Travel machine is available for use when the Ticket Office is closed. This is located at the station entrance from the car park to Platform 2.
|Smartcards issued here||No|
|Validate Smartcards here||No|
|Customer service information||
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Closed until further notice
The toilets are located at the front of station building, just outside the Booking Hall (Platform 2). The toilet facilities are available: Monday - Thursday 07:00-12:00, Friday - Saturday 07:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
|Baby changing facilities||
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
0800 0248 997
24 hours, 7 days a week (except Christmas Day and Boxing Day)
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|Induction loop available||Yes|
|Accessible booking office counter available||
1 to 1 contact with ticket office staff only
|Ramp for train access available||
|Accessible taxis information||
Accessible taxis are not available
|Accessible public phones||
Public telephones are not accessible
|National Key toilets available||
|Step free access||
This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
|Impaired mobility set down available||
Pick-up possible in car park.
|Car park 1||Station Car Park|
|Car park 1 operator||SABA UK|
|Car park 1 spaces||25|
|Car park 1 opening times||
|Car park 1 charges||Free|
|Car park 1 contact details||
Telephone: 0330 123 5247
|Cycle storage available||Yes|
|Cycle storage spaces||24|
|Cycle storage sheltered||No|
|Cycle storage CCTV||Yes|
|Cycle storage types||
|Rail replacement information||
In the event of engineering the bus/coach will collect from: Car park at front of station