Watford Junction Train Station
Watford Junction at a glance
Address:
Station Road
Watford
Hertfordshire
WD17 1EU
Ticket office:
- Monday to Friday: 05:30 to 23:00
- Saturday: 05:30 to 23:00
- Sunday: 06:30 to 22:30
Note: Booking Office and Travel Centre
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Ticket Vending Machines are located in the Booking Hall, also one on platform 9. |
|---|---|
| Ticket office opening times |
Note: Booking Office and Travel Centre |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards information | To obtain an Oyster card you need to go to the corner shop on Woodford Road by the station entrance, or Watford High Street LOROL station. |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Watford Junction Station is accredited by the Secure Station Scheme** |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 6. The toilet facilities are available: Monday - Sunday 04:00-23:00. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Saturday 04:00-14:00 and Sunday 06:00-14:00. |
| Baby changing facilities available | Yes |
| Baby changing facilities information | Female toilets |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248 997 |
| Customer help points available | Yes |
| Staff help information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | Ticket Vending Machines are located in the Booking Hall. |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are available |
| Accessible public telephones information | Public telephones are accessible on platform 6 |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | Level access from main entrance to subway. Lifts to platforms 1 to 4 and 6 to 10, also 24 steps up to platforms. Platform 11 can be accessed step-free via platform 10 and walking route via pathway behind buffer stop.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | 2 x 20 minute accessible bays at front of station |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Indigo |
| Car park 1 spaces | 750 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 354 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Station forecourt |
| Rail replacement information | In the event of engineering the bus/coach will collect from bay 1 of the bus station at the side of the railway station. |
|---|---|
| Airport available | Yes |
| Airport information | Bus connections to Heathrow Airport |
Follow this link to find the station map