Watford Junction at a glance
Address:
Watford Junction stationStation Road
Watford
Hertfordshire
WD17 1EU
Ticket office:
Monday to Friday: 05:30 - 23:00Saturday: 05:30 - 23:00
Sunday: 06:30 - 22:30
Booking Office and Travel Centre
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | London Northwestern Railway |
| Ticket office opening times | Ticket Vending Machines are located in the Booking Hall, also one on platform 9. Booking Office and Travel Centre
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Top up Oyster cards here | Yes |
| Oyster cards information | To obtain an Oyster card you need to go to the corner shop on Woodford Road by the station entrance, or Watford High Street LOROL station. |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Watford Junction Station is accredited by the Secure Station Scheme** |
|---|---|
| Left luggage | Available: No |
| Lost property |
|
| Seated area | Yes
|
|---|---|
| Trolleys | Yes
|
| Station buffet | Yes
|
| Toilets | Yes
The toilets are located on Platform 6. The toilet facilities are available: Monday - Sunday 04:00-23:00. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Saturday 04:00-14:00 and Sunday 06:00-14:00. |
| Baby changing facilities | Yes
Female toilets |
| Wifi |
No
|
| Post box | Yes
|
| ATM machine | Yes
|
| Shops | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|
| Induction loop available | Yes |
| Ticket machine | Ticket Vending Machines are located in the Booking Hall. Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Accessible taxis are available |
| Accessible public phones | Public telephones are accessible on platform 6 |
| National Key toilets available | Yes
|
| Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Ticket gates | Yes
|
| Impaired mobility set down available | 2 x 20 minute accessible bays at front of station Yes
|
| Wheelchairs | Yes
|
Watford Junction Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 746 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 123 5247 URL: https://www.sabaparking.co.uk/car-park/watford-junction-station-car-park |
| Onward travel | Information to plan your onward journey is available in a printable format here |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 354 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Station forecourt |
| Cycle storage types |
|
| Rail replacement information | In the event of engineering the bus/coach will collect from bay 1 of the bus station at the side of the railway station. |
|---|---|
| Airport | Bus connections to Heathrow Airport |