Station message
West Midlands Railway are currently unable to provide ramp assistance passengers travelling on Chiltern Railways services to / from this station. While this temporary issue is being resolved staff can arrange alternative transport for passengers requiring ramp assistance.
Stratford-upon-Avon Parkway at a glance
Address:
Stratford-upon-Avon Parkway stationBishopton Lane
Stratford-upon-Avon
Warwickshire
CV37 9QY
Ticket office:
- Prepurchase collection
- Car park
- Ticket machine
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office opening times | No
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property | Available: No |
| Seated area | No
|
|---|---|
| Waiting room | Yes
One waiting shelter on each platform, open 24 hours. |
| Station buffet | No
|
| Toilets | No
N/A |
| Baby changing facilities | No
|
| Wifi | No
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | This station is unstaffed. Your assistance will be provided by our on-train Conductor team. No
|
| Induction loop available | Yes |
| Ticket machine | No
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No
N/A |
| Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train. |
| Ticket gates | No
|
| Impaired mobility set down available | Yes
|
| Car park 1 | Park & Ride |
|---|---|
| Car park 1 spaces | 295 |
| Car park 1 charges |
|
| Car park 1 contact details |
| Onward travel | For Park & Ride bus services to Stratford-upon-Avon town centre visit http://www.warwickshire.gov.uk/stratfordparkandride . |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 12 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Adjacent to station entrance. |
| Cycle storage types |
|
| Cycle hire | Brompton Dock0208 232 3931www.bromptondock.co.uk |
| Rail replacement information | Within station forecourt area, adjacent to station entrance. |
|---|