Stratford-upon-Avon Train Station

Station message

The Ladies toilets are out of order at Stratford-Upon-Avon station.

Stratford-upon-Avon at a glance

Address:

Stratford-upon-Avon station
Station Road
Stratford-upon-Avon
Warwickshire
CV37 6PL

Ticket office:

Monday to Thursday: 07:00 - 18:00
Friday: 07:00 - 19:00
Saturday: 07:00 - 18:00
Sunday: 09:00 - 16:00
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

A Ticket Vending Machine is located at the front of the station.

  • Monday to Thursday: 07:00 - 18:00
  • Friday: 07:00 - 19:00
  • Saturday: 07:00 - 18:00
  • Sunday: 09:00 - 16:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Stratford-upon-Avon is accredited by the Secure Station Scheme**

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
Yes
Station buffet

Buffet

Yes
Toilets
Yes

The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.

Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways

  • Monday to Thursday: 07:00 - 18:00
  • Friday: 07:00 - 19:00
  • Saturday: 07:00 - 18:00
  • Sunday: 09:00 - 16:00
Induction loop available Yes
Ticket machine

A Ticket Vending Machine is located at the front of the station.

Yes
Ramp for train access available
Yes
Accessible taxis information

Red Line Taxis (Wheelchair Access) 017889 777365

Accessible public phones

Public telephones are not accessible

National Key toilets available
No

N/A

Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
No
Impaired mobility set down available
No

Stratford Upon Avon Station Car Park


Car park 1 Station Car Park
Car park 1 operator SABA UK
Car park 1 spaces 107
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £3.40
  • Per hour: £1.00
  • Daily: £4.80
  • Weekly: £18.10
  • Monthly: £57.20
  • Annual: £457.60
Car park 1 contact details

Telephone: 0330 1235 247

URL: https://www.sabaparking.co.uk/car-park/stratford-upon-avon-station-car-park

Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 20
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage location

North of Platform 1

Cycle storage types
  • Stands
Rail replacement information

In the event of engineering the bus/coach will collect from: In Station Drive

Taxi rank
Car hire

Available at the front of the station.

Follow this link to find the station map

Live arrivals and departures

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