Station message
The Ladies toilets are out of order at Stratford-Upon-Avon station.
Stratford-upon-Avon at a glance
Address:
Stratford-upon-Avon stationStation Road
Stratford-upon-Avon
Warwickshire
CV37 6PL
Ticket office:
Monday to Thursday: 07:00 - 18:00Friday: 07:00 - 19:00
Saturday: 07:00 - 18:00
Sunday: 09:00 - 16:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Station operator | West Midlands Railway |
Ticket office opening times | A Ticket Vending Machine is located at the front of the station.
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Validate Smartcards here | No |
Penalty fares | LM |
Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stratford-upon-Avon is accredited by the Secure Station Scheme** |
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Left luggage | Available: No |
Lost property | Available: No |
Seated area | Yes
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Waiting room | Yes
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Station buffet | Buffet Yes
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Toilets | Yes
The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed. |
Baby changing facilities | No
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Wifi |
No
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 24 hours, 7 days a week (except Christmas Day and Boxing Day)
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Staff help | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways
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Induction loop available | Yes |
Ticket machine | A Ticket Vending Machine is located at the front of the station. Yes
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Ramp for train access available | Yes
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Accessible taxis information | Red Line Taxis (Wheelchair Access) 017889 777365 |
Accessible public phones | Public telephones are not accessible |
National Key toilets available | No
N/A |
Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
Ticket gates | No
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Impaired mobility set down available | No
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Stratford Upon Avon Station Car Park
Car park 1 | Station Car Park |
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Car park 1 operator | SABA UK |
Car park 1 spaces | 107 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Telephone: 0330 1235 247 URL: https://www.sabaparking.co.uk/car-park/stratford-upon-avon-station-car-park |
Onward travel | Information to plan your onward journey is available in a printable format here |
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Cycle storage available | Yes |
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Cycle storage spaces | 20 |
Cycle storage sheltered | No |
Cycle storage CCTV | Yes |
Cycle storage location | North of Platform 1 |
Cycle storage types |
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Rail replacement information | In the event of engineering the bus/coach will collect from: In Station Drive |
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Taxi rank | |
Car hire | Available at the front of the station. |