Rugeley Trent Valley Train Station
Rugeley Trent Valley at a glance
Address:
Colton Road
Rugeley
Staffordshire
WS15 3HA
Ticket office:
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Taxi-rank
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | A Ticket Vending Machine is located at the station entrance. |
|---|---|
| Ticket office opening times | No |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Rugeley trenmt Valley Station is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | This station is unstaffed; All of our trains have ramps on board that our conductors are trained to use. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact London Northwestern Railway Passenger Assist team on 0800 024 8997 |
|---|---|
| Helpline opening times |
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248997 |
| Customer help points available | Yes |
| Customer help points information | On both platforms |
| Staff help information | This station is unstaffed; All of our trains have ramps on board that our conductors are trained to use. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact London Northwestern Railway Passenger Assist team on 0800 024 8997 |
| Staff help opening times | No |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Accessible booking office counter information | None |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | No |
| Step free access information | Step-free access to platform 3 via short slope. 30 steps up to footbridge then 30 steps down to platforms 1 and 2 (island). No step free access to island platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Indigo |
| Car park 1 spaces | 24 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: Car parking charges will apply at this station from 19th January 2015. Until then parking is free. Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 16 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from: In station car park alongside station entrance |
|---|---|
| Taxi rank information | Rugeley Trent Valley (RGL) Station Aline 01889 577774 Chase 01889 584548 60/61 01889 586061 |
Follow this link to find the station map