Rugby Train Station
Station message
Various toilets on platforms 2 and 4 are out of order at Rugby station.
Rugby at a glance
Address:
Railway Terrace
Rugby
Warwickshire
CV21 3LA
Ticket office:
- Monday to Friday: 05:45 to 20:00
- Saturday: 05:45 to 20:00
- Sunday: 08:10 to 19:50
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Avanti West Coast |
| Ticket office information | Ticket machines can be found in the booking hall. |
|---|---|
| Ticket office opening times |
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase |
| Penalty fares | Applicable Operators: West Midlands Trains |
| Customer service information | Monday - Saturday 05:00 - 01:00 Sunday 08:00 - 01:00. Available from the Customer Information point located on platform 2. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Waiting room information | Seating available on all platforms. Waiting rooms available on all platforms. |
| Trolleys available | No |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday: 5am to 2am
Saturday: 5am to 2am
Sunday: 7:45am to 1:45am |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available | Yes |
| Staff help information | Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| National key toilets information | An accessible toilet is available on platform 2 and 5, accessed using a RADAR key |
| Step free access | Yes |
| Step free access information | Category A - This station has step-free access to all platforms / the platform
|
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park 1 - Railway Terrace |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 57 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | Note: For information how to get to the car park, visit the Avanti West Coast website. Different rates apply to non-rail users. Contact a member of staff for assistance. |
| Car park 2 | Station Car Park 2 - Murray Road |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 131 |
| Car park 2 opening times |
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| Car park 2 charges |
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| Car park 2 contact details | Note: For information how to get to the car park, plus work out the cost of your stay, visit the Different rates apply to non rail users, please speak to a member of staff. |
| Car park 3 | Station Car Park 3 - Mill Road (Multi-Story) |
| Car park 3 operator | Avanti West Coast |
| Car park 3 spaces | 535 |
| Car park 3 opening times |
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| Car park 3 charges |
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| Car park 3 contact details | Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 350 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | 64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces |
| Cycle storage information | Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces. The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday. 100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total) 23 hoops on platform 4 (2 x cycles per hoop = 46 spaces) 32 hoops on platform 2 (2 x cycles per hoop = 64 spaces) 6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)8 hoops in car park 3 (2 x cycles per hoop = 16 spaces) Please ask station staff for more details. |
| Rail replacement information | Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage. |
|---|---|
| Airport available | Yes |
| Airport information | Nearest Birmingham International Airport |
Follow this link to find the station map