Ridgmont Train Station
Ridgmont at a glance
- Step-free access
- Bus service
- Car park
- Seated area available
|Station operator||London Northwestern Railway|
|Ticket office opening times||No|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Customer service information||
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
|Left luggage contact details|
|Lost property contact details|
|First class lounge||No|
|Seated area available||Yes|
Note: Closed until further notice
|Waiting room information||
Within station building
|Station buffet available||Yes|
|Station buffet information||
Ridgmont Station Tea Rooms open 0900-1600 Tuesday - Sunday
Closed - Monday
|Toilets information||The toilets are located in the Station Building. The toilet facilities are available: Monday - Saturday 09:00-16:00 and Sunday Closed.|
|Baby changing facilities available||No|
|Telephones available||Cards and Coins|
|Post box available||No|
|Tourist information office available||Yes|
|Bureau de change available||No|
Gift Shop and Heritage Centre open Easter to October, Tuesday to Saturday.
Meeting room available for hire all year. Please contact a member of staff in the station building.
If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
|Helpline opening times||
Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day)
|Helpline contact details||
Note: 0800 0248 997
|Customer help points available||Yes|
|Staff help information||
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
|Staff help opening times||No|
|Induction loop available||Yes|
|Accessible ticket machines available||No|
|Accessible booking office counter available||No|
|Ramp for train access available||Yes|
|Accessible taxis information||
Accessible taxis are not available
|Accessible public telephones information||
Public telephones are not accessible
|Nearest stations with more facilities||
|National key toilets available||No|
|Step free access||Yes|
|Step free access information||
Step-free access to both platforms via ramps. Access between platforms via level crossing only.
This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955
|Ticket gates exist||No|
|Impaired mobility set down available||Yes|
|Impaired mobility set down information||
Pick-up possible in forecourt.
|Car park 1||Heritage Centre Car Park|
|Car park 1 operator||Ridgmont Heritage Centre|
|Car park 1 charges||
|Car park 1 contact details|
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available||Yes|
|Cycle storage number of spaces||6|
|Cycle storage sheltered||No|
|Cycle storage CCTV||No|
|Rail replacement information||In the event of engineering the bus/coach will collect from outside the Heritage Centre/station buildings. Please check the direction of travel before boarding.|