Milton Keynes Central Train Station
Station message
We have closed the public access toilets on Platforms 1 and 2 at Milton Keynes until further notice. The heavily reduced footfall means we can better deploy both cleaners and hygiene supplies elsewhere on the station.
Accessible toilet facilities remain unaffected and full toilet facilities remain open on platforms 3 and 4.
Waiting room facilities are also closed at this station until further notice.
Milton Keynes Central at a glance
Address:
302 Eldergate
Milton Keynes
Buckinghamshire
MK9 1LA
Ticket office:
- Monday to Friday: 04:45 to 22:00
- Saturday: 06:00 to 22:00
- Sunday: 06:45 to 21:30
Note: Peak demand is 0700-1000 1630-1830 Mon-Fri
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office information | All Ticket Vending Machines are located in the Booking Hall. |
|---|---|
| Ticket office opening times |
Note: Peak demand is 0700-1000 1630-1830 Mon-Fri |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day **Milton Keynes Central is accredited by the Secure Station Scheme** |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room |
|
| Waiting room information | The waiting room facilities at Milton Keynes Central will be locked out of use until further notice. We apologise for any inconvenience this may cause to your journey. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | Coffee shop Coffee kiosk Food vending machine |
| Toilets available | Yes |
| Toilets information | The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice. The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Convenience store Passport Photo Booth |
| Helpline information | If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248 997 |
| Customer help points available | Yes |
| Staff help information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Accessible booking office counter information | There is an accessible Ticket Office window on the main concourse. The counter on this window can be lowered to help wheelchair users and other customers. |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are available |
| Accessible public telephones information | Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | Level access to booking hall and footbridge. 35 steps down to all platforms (1-5) or step-free via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Accessible parking bays. |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Indigo |
| Car park 1 spaces | 964 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 900 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Front of station |
| Cycle hire available | Yes |
| Cycle hire information | Yes. Just out side the station operated by Santander Cycles. More information can be found at santandercyclesmk.co.uk |
| Taxi rank information | Taxis can be obtained outside the front of the station. www.traintaxi.co.uk |
|---|---|
| Airport available | Yes |
| Airport information |
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Follow this link to find the station map