Hereford Train Station

Station message

The Ladies toilets on platform 3 are out of order at Hereford station.

Hereford at a glance


Hereford Station
Station Approach

Ticket office:

Monday to Saturday: 05:15 - 18:40
Sunday: 09:15 - 18:40
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank

Station information

Staffing level Part time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Transport for Wales
Ticket office opening times

The ticket office is inside the station building.

  • Monday to Saturday: 05:15 - 18:40
  • Sunday: 09:15 - 18:40
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Smartcards information

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty fares AW
Top up Smartcards here Yes
Customer service information

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage

Available: No

Lost property

Available: Yes

Telephone: 03333 211 202


Seated area
Waiting room

Closed until further notice.

  • Monday to Saturday: 05:15 - 22:00
  • Sunday: 09:00 - 22:00
Station buffet



The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

Baby changing facilities
Post box

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .


03333 211202


  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

  • Monday to Saturday: 06:00 - 22:00
  • Sunday: 09:00 - 22:00
Induction loop available Yes
Ticket machine

The ticket machine(s) take cash, and major debit and credit cards.

The ticket machines are only accessible during ticket office opening hours.

Accessible booking office counter available

A low level counter is available at the Ticket Office.

Ramp for train access available
Accessible taxis information

Available from the taxi rank.

Accessible public phones

The pay phone (coins only) is available for use on platform 3.

National Key toilets available
Step free access

Category B.

Step free access through the ticket hall to Platform 3 and 4.

A footbridge lifts connects Platforms 1 and 2.

Ticket gates
Impaired mobility set down available

Set down and pick up in the station car park, adjacent to the station building.

Car park 1 Main Car Park
Car park 1 operator APCOA
Car park 1 spaces 175
Car park 1 opening times
  • Monday to Friday: 24 hours
Car park 1 contact details


No bus information available.
Cycle storage available Yes
Cycle storage spaces 50
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Cycle parking is provided at four locations. 5 sheffield stands, under a shelter providing for up to 10 spaces for bicycles are located at the southern end of Platform 3. 5 Sheffield stands, providing for up to 10 bicycles to be parked are located in a shelter on the traffic island as you enter from Station Approach. 10 Sheffield stands, under two shelters providing for up to 20 spaces for bicycles, are located in an area marked cycle storage to the left of the main station entrance. A further five Sheffield stands, offering 10 spaces are also located nearby.

Cycle storage types
  • Stands
Rail replacement information

The rail replacement bus stop is at the front of the station.

Taxi rank

Live arrivals and departures

Load stations
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