Hereford Train Station

Station message

The lifts are out of order between platform 3 and the station at Hereford station.

Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.

Hereford at a glance

Address:

Hereford Station
Station Approach
Hereford
Herefordshire
HR1 1BB

Ticket office:

Monday to Saturday: 05:15 - 18:40
Sunday: 09:15 - 18:40
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Transport for Wales
Ticket office opening times

The ticket office is inside the station building.

  • Monday to Saturday: 05:15 - 18:40
  • Sunday: 09:15 - 18:40
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Smartcards information

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty fares AW
Top up Smartcards here Yes
Customer service information

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage

Available: No

Lost property

Available: Yes

Telephone: 03333 211 202

URL: https://www.nationalrail.co.uk/

Seated area
No
Waiting room

Closed until further notice.

  • Monday to Saturday: 05:15 - 22:00
  • Sunday: 09:00 - 22:00
Station buffet

Café

Yes
Toilets
Yes

The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

Baby changing facilities
Yes
Wifi
No
Post box
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

03333 211202

URL: https://www.nationalrail.co.uk/

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

  • Monday to Saturday: 06:00 - 22:00
  • Sunday: 09:00 - 22:00
Induction loop available Yes
Ticket machine

The ticket machine(s) take cash, and major debit and credit cards.

The ticket machines are only accessible during ticket office opening hours.

Yes
Accessible booking office counter available

A low level counter is available at the Ticket Office.

Yes
Ramp for train access available
Yes
Accessible taxis information

Available from the taxi rank.

Accessible public phones

The pay phone (coins only) is available for use on platform 3.

National Key toilets available
Yes
Step free access

Category B.

Step free access through the ticket hall to Platform 3 and 4.

A footbridge lifts connects Platforms 1 and 2.

Ticket gates
Yes
Impaired mobility set down available

Set down and pick up in the station car park, adjacent to the station building.

Yes
Wheelchairs
Yes
Car park 1 Main Car Park
Car park 1 operator APCOA
Car park 1 spaces 175
Car park 1 opening times
  • Monday to Friday: 24 hours
Car park 1 contact details

URL: https://www.apcoa.co.uk/tfwr

No bus information available.
Cycle storage available Yes
Cycle storage spaces 50
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Limited cycle stands are available in the car park, adjacent to the bus shelter.

Cycle storage types
  • Stands
Rail replacement information

The rail replacement bus stop is at the front of the station.

Taxi rank
Follow this link to find the station map

Live arrivals and departures

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