Hereford Train Station
Station message
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Hereford at a glance
Address:
Station Approach
Hereford
Herefordshire
HR1 1BB
Ticket office:
- Monday, Tuesday, Wednesday, Thursday, Friday and Saturday: 07:10 to 17:45
- Sunday: 08:10 to 18:45
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Ticket office information | The ticket office is inside the station building. |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Top up Smartcards here | No |
Validate Smartcards here | No |
Penalty fares | Applicable Operators: Great Western Railway, West Midlands Trains |
Customer service information | Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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Left luggage | No |
Left luggage contact details | |
Lost property | Yes |
Lost property contact details | Telephone: 03333 211 202 |
First class lounge | No |
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Seated area available | No |
Waiting room |
Note: Closed until further notice |
Trolleys available | No |
Station buffet available | Yes |
Station buffet information | Café |
Toilets available | Yes |
Toilets information | The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours. |
Baby changing facilities available | Yes |
Showers available | No |
Telephones available | Coins |
WiFi available | No |
Web kiosk | No |
Post box available | Yes |
Tourist information office available | No |
ATM available | No |
Bureau de change available | No |
Shops available | No |
Helpline opening times |
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Helpline contact details | Note: 03333 211202 |
Customer help points available | Yes |
Staff help information | Assistance will be provided by the Conductor on the train when staff are not available on the platform. |
Staff help opening times |
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Induction loop available | Yes |
Accessible ticket machines available | Yes |
Accessible ticket machines information | The ticket machines are only accessible during ticket office opening hours. |
Accessible booking office counter available | Yes |
Accessible booking office counter information | A low level counter is available at the Ticket Office. |
Ramp for train access available | Yes |
Accessible taxis information | Available from the taxi rank. |
Accessible public telephones information | The pay phone (coins only) is available for use on platform 3. |
National key toilets available | Yes |
Step free access | Yes |
Step free access information | Category B Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2.
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
Ticket gates exist | Yes |
Impaired mobility set down available | Yes |
Impaired mobility set down information | Set down and pick up in the station car park, adjacent to the station building. |
Wheelchairs | Yes |
Car park 1 | Main Car Park |
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Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 175 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Note: Visit www.ncp.co.uk for parking prices. Telephone: 08450 507 080 |
Cycle storage available | Yes |
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Cycle storage number of spaces | 50 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | Limited cycle stands are available in the car park. |
Cycle storage information |
Rail replacement information | Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards. |
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Taxi rank information | There is a taxi rank in the station car park, adjacent to the station building. |
Follow this link to find the station map