Hartford (Cheshire) at a glance
Address:
Hartford stationChester Road
Hartford
Cheshire
CW8 1QX
Ticket office:
Monday to Thursday: 06:00 - 17:00Friday: 06:00 - 19:00
Saturday: 07:00 - 15:00
Sunday: 10:35 - 12:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | London Northwestern Railway |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property | Available: No |
| Seated area | Yes
|
|---|---|
| Station buffet | No
|
| Toilets | Yes
The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing facilities | No
|
| Wifi |
No
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|
| Induction loop available | Yes |
| Ticket machine | No
|
| Accessible booking office counter available | 1 to 1 contact with ticket office staff No
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Accessible taxis are not available |
| Accessible public phones | Public telephones are not accessible |
| National Key toilets available | No
N/A |
| Step free access | This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train. |
| Ticket gates | No
|
| Impaired mobility set down available | Pick-up is possible from car park No
|
| Wheelchairs | Yes
|
Hartford Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 77 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 123 5247 URL: https://www.sabaparking.co.uk/car-park/lichfield-city-station-car-park |
| Onward travel | Information to plan your onward journey is available in a printable format here |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 16 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage types |
|
| Rail replacement information | In the event of engineering the bus/coach will collect from: To Crewe at bus stop on the main road adjacent to station car park, from Crewe outside public house on opposite side of the road. |
|---|---|
| Taxi rank |