Dudley Port Train Station

Station message

The overflow car park at Dudley Port Station will be closed from 24 August to allow for Metro extension works. The main car park will remain open but if possible, consider walking or cycling to the station and taking advantage of cycle storage facilities. For more information on the works visit metroalliance.co.uk

Dudley Port at a glance

Address:

Dudley Port station
Station Drive
Dudley
West Midlands
off Dudley Port
DY4 8UB

Ticket office:

Monday to Friday: 06:15 - 20:00
Saturday: 07:00 - 20:00
Sunday: 09:00 - 17:00

None


  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Taxi-rank

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

None

  • Monday to Friday: 06:15 - 20:00
  • Saturday: 07:00 - 20:00
  • Sunday: 09:00 - 17:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Dudley Port is accredited by the Secure Station Scheme**

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room

The waiting room is only open while the station is manned, and may also be closed in the evening.

The waiting room is only open while the station is manned, and may also be closed in the evening.

  • Monday to Friday: 06:15 - 20:00
  • Saturday: 07:00 - 20:00
  • Sunday: 09:00 - 17:00
Station buffet
No
Toilets
No

N/A

Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday to Friday: 06:15 - 20:00
  • Saturday: 07:00 - 20:00
  • Sunday: 09:00 - 17:00
Induction loop available Yes
Ticket machine
No
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are not available

Accessible public phones

Public telephones are not accessible

National Key toilets available
No

N/A

Step free access

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
No
Impaired mobility set down available

Pick-up in car park

No
Car park 1 Station Car Park
Car park 1 operator Transport for West Midlands
Car park 1 spaces 36
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges Free
Car park 1 contact details

URL: https://www.nationalrail.co.uk/

Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 2
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage types
  • Stands
Rail replacement information

In the event of engineering the bus/coach will collect from: A461 Dudley Port, bus stop adjacent rail station bridge towards Wolverhampton, opposite rail station bridge towards Birmngham

Taxi rank

Live arrivals and departures

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