Dorridge at a glance
Address:
Dorridge stationStation Approach
Dorridge
West Midlands
B93 8JA
Ticket office:
Monday to Friday: 05:35 - 00:05Saturday: 06:20 - 00:05
Sunday: 09:20 - 23:50
None
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Chiltern Railways |
| Ticket office opening times | On Platform 1. None
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart |
| Penalty fares | CH |
| Penalty fares URL | https://www.chilternrailways.co.uk/customer-service/penalty-fares |
| Top up Smartcards here | Yes |
| Customer service information | 03456005165 |
|---|---|
| Left luggage | Available: No |
| Lost property | Available: Yes |
| Seated area | Yes
|
|---|---|
| Waiting room | The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.
|
| Station buffet | Yes
|
| Toilets | Yes
Accessible toilets on platforms 1 |
| Baby changing facilities | No
|
| Wifi | Find WiFi Hotspots around Dorridge station Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Staff help | Passenger Assistance Meeting Point is in the booking office. If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
|
| Induction loop available | Yes |
| Ticket machine | On Platform One (London direction). Yes
|
| Accessible booking office counter available | None Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165. |
| Accessible public phones | None |
| National Key toilets available | No
|
| Step free access | Step Free Access Category A. Step free access to platforms via lifts. Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance. |
| Ticket gates | No
|
| Impaired mobility set down available | Marked taxi stopping bay Yes
|
| Car park 1 | 'Long Stay' car park (behind petrol station) |
|---|---|
| Car park 1 operator | Solihull Metropolitan Bourough Council |
| Car park 1 spaces | 104 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details | Note: The requirement to pay for parking in this car park has been suspended until 1st September 2022. Telephone: 0121 704 6111 |
| Onward travel | Information to plan your onward journey is available in a printable format here |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 30 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Next to the waiting room on Platform 1 |
| Cycle storage information | . |
| Cycle storage types |
|
| Rail replacement information | Rail replacement bus services depart from the front of the station on Station Approach Road. |
|---|