Colwyn Bay Train Station

Colwyn Bay at a glance


Colwyn Bay station
Princes Drive
Colwyn Bay
LL29 8DF

Ticket office:

Monday to Friday: 06:15 - 19:15
Saturday: 06:15 - 19:15
Sunday: 09:30 - 16:30
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available

Station information

Staffing level Part time
Information systems
  • DepartureScreens
  • Announcements
Station operator Transport for Wales
Ticket office opening times
  • Monday to Friday: 06:15 - 19:15
  • Saturday: 06:15 - 19:15
  • Sunday: 09:30 - 16:30
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Smartcards information

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

You can get a TFW SmartCard on our website:

Penalty fares AW
Top up Smartcards here Yes
Customer service information

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage

Available: No

Lost property

Available: Yes

Telephone: 03333 211 202


Seated area
Waiting room

On each platform.

  • Monday to Saturday: 06:45 - 19:00
  • Sunday: 10:45 - 18:15
Station buffet

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours.

Baby changing facilities in ladies and gents toilets

Baby changing facilities

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .


03333 211202


  • Monday to Sunday: 08:00 - 20:00
Staff help
  • Monday to Saturday: 06:15 - 22:14
  • Sunday: 11:15 - 18:15
Induction loop available Yes
Ticket machine

The ticket machine is available during ticket office opening hours.

The ticket machine takes cash, debit and credit cards.

The ticket machine is next to the booking office.

Accessible booking office counter available
Ramp for train access available
Accessible taxis information
National Key toilets available
Step free access

Category A.

Step free access is available from the station car park and a footbridge with lifts connects both platforms.

Ticket gates

Ticket gates available during ticket office opening hours.

Impaired mobility set down available
Car park 1 Station Car Park
Car park 1 operator APCOA
Car park 1 spaces 75
Car park 1 opening times
  • Monday to Sunday: 24 hours
Car park 1 contact details


Onward travel

Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit

Cycle storage available Yes
Cycle storage spaces 20
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

10 Sheffield stands providing parking for up to twenty bicycles are located on the westbound Platform 1, by the footbridge.

Cycle storage information

5 hoops

Cycle storage types
  • Stands
Rail replacement information

The rail replacement bus stop is in the station car park.

Taxi rank

Live arrivals and departures

Load stations
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