Butlers Lane Train Station
Butlers Lane at a glance
Address:
Butlers Lane
Four Oaks
West Midlands
B74 4RT
Ticket office:
- Monday: 07:00 to 13:00 and 15:00 to 17:00
- Tuesday, Wednesday and Thursday: 07:00 to 13:00
- Friday: 07:00 to 21:00
- Saturday: 08:00 to 19:00
- Sunday: 11:00 to 15:00
Note: None
- Ticket office
- Bus service
- Prepurchase collection
- Ticket machine
- Taxi-rank
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | No |
| Information systems |
|
| Ticket office opening times |
Note: None |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Butlers Lane is acredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. |
|---|---|
| Helpline opening times |
|
| Helpline contact details | Note: 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Customer help points available | Yes |
| Customer help points information | Both platforms |
| Staff help information |
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Accessible booking office counter information | Staff will come out |
| Ramp for train access available | No |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | No |
| Step free access information | Access to platforms via separate entrances from road overbridge. 25 stepsdown to Lichfield platform. 35 steps down to Birmingham platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 4 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from the public bus stops on A5127 Lichfield Rd, outside The Butlers Arms Public House. Please check the destination of the vehicle before boarding. |
|---|---|
| Taxi rank information | Sutton Radio 0121 311 1113 Parkers 0121 355 6969 |