Station message
The opening hours of the ticket office at this station are subject to an ongoing consultation. For more information, please visit the proposed changes to ticket offices webpage.
The Gentlemen's toilets are out of order at Apsley station
Apsley at a glance
Address:
Apsley stationLondon Road
Apsley
Hertfordshire
HP3 9SX
Ticket office:
Monday: 06:00 - 14:00, 16:00 - 19:00Tuesday to Friday: 06:00 - 19:40
Saturday: 08:00 - 14:45
Sunday: 10:00 - 16:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Station operator | London Northwestern Railway |
Ticket office opening times | At front of station building
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Validate Smartcards here | No |
Penalty fares | LM |
Customer service information | We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. **Apsley station is accredited under the secure station scheme** |
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Left luggage | Available: No |
Lost property | Available: No |
Seated area | Yes
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Station buffet | Coffee shop is only open during the morning peak Yes
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Toilets | Yes
The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed. |
Baby changing facilities | No
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Wifi |
No
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 24 hours, 7 days a week (except Christmas Day and Boxing Day)
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Staff help | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Induction loop available | Yes |
Ticket machine | A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only. Yes
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Accessible booking office counter available | Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer No
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Ramp for train access available | Yes
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Accessible taxis information | Accessible taxis are available |
Accessible public phones | Public telephones are not accessible |
National Key toilets available | No
N/A |
Step free access | This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
Ticket gates | No
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Impaired mobility set down available | Level access from pavement to Booking Hall and Platform 4. No
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Car park 1 | Station Car Park |
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Car park 1 operator | SABA UK |
Car park 1 spaces | 21 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Telephone: 0330 123 5247 |
Onward travel | Bus stops on main road at bottom of footpath |
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Cycle storage available | Yes |
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Cycle storage spaces | 12 |
Cycle storage sheltered | No |
Cycle storage CCTV | Yes |
Cycle storage location | Station forecourt |
Cycle storage types |
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Rail replacement information | Bus stops on A4251 London Road, near to station drive entrance |
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Taxi rank |