Small Talk Saves Lives

Did you know a little small talk can be all it takes to interrupt someone’s suicidal thoughts?

Small Talk Saves Lives

Small Talk Saves Lives is an industry wide campaign run by the Samaritans, partnering with Network Rail, British Transport Police and train companies to give people the confidence to help prevent suicide on the railways and beyond.

It’s built on a simple ask: that if you think somebody might need help, trust your instincts and strike up a conversation.

Approaching someone in need

A little small talk can be all it takes to interrupt someone’s suicidal thoughts and help start them on a journey to recovery. Life-saving questions used by rail staff to help people have included:

  • Do you need any help?
  • What’s your name?
  • It’s a warm evening isn’t it?
  • What train are you going to get?

Samaritans will receive 600 calls in the next hour from people struggling to cope, so strike up a conversation if you feel comfortable and it’s safe to do so. Your involvement could help save someone’s life.

Delay Repay

Did you know that you could donate your West Midlands Railway Delay Repay directly to the Samaritans? You can help them keep delivering their around the clock service to anyone who may need it. To find out more information click here.


The Samaritans can be reached for free at any time by phone on 116 123, even a mobile without credit, and the number won’t show up on your phone bill. Or visit the Samaritans website to find details of your nearest branch where you can talk to one of our trained volunteers face to face.